Forensic science and identification services key performance indicators

The data in the following table covers performance indicators for all of Canada from April 1, 2021 to March 31, 2022.

Table: Canada - National Forensic Laboratory Services ^{table note 1}
Service	Service requests received	Service requests completed	Average turnaround times (days)	Percent met target ^{table note 2}	Past due ^{table note 3}
Biology (DNA)
Priority	79	78	19	96%	0
Routine	8,273	7,850	62	61%	201
Firearms
Priority	4	4	192	75%	0
Routine	1,474	1,076	166	82%	77
National Anti-Counterfeiting Bureau
Priority	1	1	6	100%	0
Routine	504	459	41	98%	0
Toxicology
Priority	2	3	94	67%	0
Routine	2,899	2,725	180	33%	591
Trace evidence
Priority	2	2	11	100%	0
Routine	386	373	90	84%	10
Table notes Table note 1 Report run on April 14, 2022. Return to table note 1 referrer Table note 2 The target for Routine Biology Services requests is the service standard of 65 days. The target for all other service requests is the diary date given at the time of case authorization. Return to table note 2 referrer Table note 3 Past due as of March 31, 2022. Return to table note 3 referrer

Glossary of terms

Past due:: Requests for service not completed within the approved performance standard response time for the assigned priority.
Priority:: A request for service that receives expedited processing based on an evaluation in the Forensic Assessment Centre and through client consultation.
Routine:: All requests for service that are not "Priority" as defined above.
Service request:: A request for forensic analysis, investigative information, or investigative services that is received by National Forensic Laboratory Services. For Biology Services, a request for service is divided into multiple service requests to facilitate internal monitoring of progress.
Service standard:: A public commitment to a measureable level of performance that clients can expect under normal circumstances.
Turnaround times:: The number of calendar days from the generation of the request (exhibit submission received by Case Receipt Unit) to the completion of the request (release date of the report).