I want to address today's media attention regarding the New Brunswick RCMP's Management Review process.
Management reviews are part of a healthy organization that wants to continually improve and reflect the best practices of its profession. The New Brunswick RCMP's Management Review process is an important internal tool that assesses supervision, investigative performance and service delivery. It also allows employees and partners an opportunity to offer their feedback on the RCMP's performance.
Management Reviews can help identify outdated polices and procedures, or instances when procedures were followed but not properly documented. Each Management Review includes a required action plan to ensure any necessary corrective measures are taken. Management Reviews are also important to identify good work and innovative procedures, so best practices can be adopted in other parts of the organization.
A Management Review is not a judicial or external review. As a federal agency, and because of the nature and scope of our operations, the RCMP is answerable to a wide variety of internal and external review processes. These include the RCMP Civilian Review and Complaints Commission, the Public Sector Integrity Commissioner, the Canadian Human Rights Commission, Access to Information and Privacy Commissioners, and the RCMP External Review Committee, among many others. It is important to recognize function and value of the Management Review process as an internal quality assurance mechanism, and to not confuse it with the mandate and authority of the many oversight bodies the RCMP and its employees are accountable to.
There have been significant organizational changes since many of the Management Reviews highlighted in today's media story. The Management Reviews contributed to those organizational changes. They will continue to inform our decisions as the New Brunswick RCMP so we remain adaptive, responsive and accountable to those we serve.